Incident Response

Incident Response

The Cyber underwriting specialists

Sync is partnered with Wotton Kearney, one of Australia's leading cyber incident response specialists. Wotton Kearney operate a cyber incident response hotline that is monitored 24/7 by their cyber team, who are experienced in dealing with all levels of incident. Sync’s Insureds are able to contact the hotline at any time to discuss a potential, or actual, cyber incident or data breach.

If you are in urgent need of assistance regarding a Cyber event, please call:

Incident response on 1800 316 706


Or email:

syncuw@wottonkearney.com

Our incident response partner

At Wotton Kearney, a panel of experts have been established to help investigate and advise on the technical and commercial actions required to mitigate exposure following a security incident or data breach. These include:

IT forensic specialists

Wotton Kearney works with a range of IT forensic specialists following an incident. They provide services in a range of locations locally and globally, for all sizes of companies. SMEs and large enterprise clients alike can respond with speed to cyber incidents. Wotton Kearney focus on matching the right vendor to the right company based on the size of the company and the incident they are dealing with.


Public relations experts

An important part of responding to a cyber incident is effective crisis communications and other public relations activities. If specialist support is required, Wotton Kearney has established arrangements with leading PR specialists who understand the need for brand and reputation protection and the sensitivity regarding cyber incident management.


Data Restoration

Wotton Kearney works with market leading recovery experts who assist clients immediately after a cyber incident to find the best, fastest and most cost-effective path to full recovery and reduce business interruption costs.


ID monitoring

Wotton Kearney has an established relationship with IDCARE, Australia’s leading ID monitoring service. This can reduce third-party and regulatory risk, by monitoring affected individuals’ IDs and credit.


Specialist providers

Wotton Kearney has relationships with the largest incident negotiators across the globe, specialising in threat actor negotiations and recovery services.


Notification Services

Wotton & Kearney has an in-house notification service to assist with executing a notification campaign and responding to queries from impacted individuals.